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Archive for the ‘Business Management’ Category

ERP System Implementation Best Practices


As trusted experts with regard to successful implementations of integrated business software systems, Comgine offers a list of ERP System Implementation Best Practices for manufacturers, wholesale distributors and retailers to use as a guide. By reviewing the steps below, you can facilitate and streamline the process of implementing an enterprise resource planning (ERP) software system for your business.

ERP System Implementation Best Practices

1. Company Leaders Must Support ERP System Implementation It is always a good idea to confirm that the CEO, President, Owner as well as the CIO and CFO of your company are in agreement with regard to the consideration of an ERP implementation project. Having the support of the business leaders is critical, as your company’s leaders will have to commit to actively participating in the decisions regarding which business processes are deemed critical and must be features or functions in the ERP package. The business leaders will also have to work with you to establish the ERP project’s budget and timeframe. Also, the business leaders will need to be engaged in establishing how your company plans to measure the success with the ERP system implementation. Further, it is never a bad idea to involve your company’s department heads/executives that will use the software applications, as ERP implementation project team members.

2. Involve Company Executives in the ERP System Review and Implementation Process

You may want to consider having each executive, that is the head of an individual department within your company, responsible for measuring the business benefits relevant to their division’s ERP modules. For instance, you may want to encourage the department directors of accounting, sales, marketing, customer relationship, inventory/warehouse, human resources, and e-commerce, to be a part of your ERP implementation team. You may find it beneficial to encourage the department heads to create lists of the time-consuming processes they’d like to have automated within the new ERP system. As an ERP implementation involves much more than just your IT department, the executives within your business should be part of the team which will contribute to the overall success of the enterprise-wide software deployment.

3. Select the ERP Project Manager

It is always wise to decide upon who will be the lead ERP project manager. Often, this task is bestowed upon one employee within your company. The ERP project leader is typically responsible for:

  • researching ERP software solutions available on the market today
  • managing the ERP solution selection process
  • coordinating demos and consultations with ERP software vendors
  • leading a team of directors from each department of your company
  • scheduling meetings between the ERP software vendors and key users of the new business management software system


4. Create a Comprehensive List of the Critical Problems an ERP System will Solve for Your BusinessAs you may already know, ERP systems can eliminate numerous inefficient business issues caused by the lack of software integration such as: data entry redundancy; inaccurate reports; ineffective tracking of communications, documents, and items; non-existent business intelligence in real-time, non-existent audit trail and/or ineffective compliancy; non-existent enterprise-wide view of profit and loss, your current software does not detect/alert you to problems before they affect company’s performance; the current system does not help improve your end-to-end sales processes, lack of automation for processes like Month-End and Closing the Year, and so much more. Before researching enterprise applications, you may want to consider making a list of the specific business problems you’d like to solve with a new ERP business management software system. For instance, do you need to shorten product lead times? Would you like to improve communications with your leads, customers and suppliers? Are there industry regulations to which your company must adhere?

5. Estimate the Enterprise-wide Value of Implementing an ERP System With Metrics

In addition to the features ERP systems offer, you may want to review how the software will benefit your entire enterprise. You can estimate the value an integrated business management software can bring to your organization by determining which metrics will be evaluated.

6. Determine the Critical Modules, Features and Benefits an ERP System Must Offer for Optimal Efficiency

As some ERP software systems are sold by the module, it is a good idea to determine which ones will be critical for the most efficient operation of your entire organization. In addition, you will have to determine which features and functions of the business software will help your enterprise achieve greater efficiencies. For instance, if your organization has global operations, are there foreign currencies and languages that your ERP solution must support? If you operate multiple businesses, does the ERP system have multi-company capabilities built-in? Is the ERP software system built upon a flexible platform which will enable your company to incorporate the “next generation” of technology? Is the ERP system easy to customize? Does the ERP system automate numerous manual business processes? Can the ERP system alert you to problems before they affect company’s performance? Can the ERP system improve your end-to-end sales processes? Does the ERP system help to optimize customer relationships? Can the ERP system analyze inventory supply and demand for you?  Can the ERP system generate automated make or buy recommendations for you? Does the ERP system have a maximum number of users, or is the software constructed to adapt as your company grows? Does the ERP software system include online training?

Take Control of Your Inventory


Four Ways to Take Control of Your Inventory
With Comgine e-Commerce for SAP Business One ERP

To succeed in today’s competitive marketplace, you need to be ready for anything. With the right software and technology, such as Comgine e-Commerce for SAP Business One Enterprise Resource Planning (ERP), you can not only be prepared for anything, you can easily out-perform your competition. Your customers’ needs are shifting, and other companies are always looking for new ways to take some of your market share. Meanwhile, you need to balance the pursuit of new market opportunities with managing your costs, invariably resulting in the need to “do more with less.” 

When manufacturers, wholesale distributors and retailers track and manage inventory effectively,  companies eliminate waste from their operations and become more agile in the marketplace. Streamline the financial and logistical aspects of your inventory management processes, and you’ll free up capital while gaining new flexibility to compete more effectively.

Here are four ways manufacturers, wholesale distributors and retailers can use Comgine e-Commerce for SAP Business One to take control of your inventory to drive profitable growth: 

1. Forecast supply and demand effectively: this often involves a precarious balancing act, as too many materials on hand can tie up cash, while too few cause delays and interruptions. Use SAP Business One to find the right levels, ensuring that your capital remains available without disruption to your operations. 

2. Stay connected with every aspect of your business: your business is not a collection of unrelated departments—it’s an integrated whole. So, it makes sense to treat it (and view it) that way. SAP Business One collects data from across your company, delivering an accurate picture of your production and supply chain. You’ll get a complete understanding of how your business runs. 

3. Use software that aligns with your processes: there’s no substitute for software that works the way you do. Instead of changing your processes to fit your ERP solution, implement a solution that is flexible enough to fit your company. Your ERP solution should not force you to your operations. 

4. Streamline and optimize your inventory: use the insights in SAP Business One to understand future demand, improve inventory control, and maximize warehouse space. You’ll also be able to reduce procurement costs to make smarter purchasing decisions based on pricing and available discounts. With SAP Business One, you’ll extend the impact of your capital. 

Manufacturers, wholesale distributors and retailers: Call (888) 665-1411 for your FREE 30 Day Trial of SAP Business One ERP business management software.  Experience SAP Business One in your own private cloud today!

SAP CRM for Small to Mid-sized Businesses


SAP Business One Customer Relationship Management (CRM) 

Many businesses have implemented customer relationship management (CRM) software systems to facilitate customer interactions, but have failed to devise strategies and operational plans to manage virtually all forms of communications. Further, many CRM systems were not designed for integration with accounting, e-commerce and inventory management software. Due to the lack of CRM integration with front and back office operations such as: sales, marketing, advertising, accounting (accounts payable and accounts receivable), finance, inventory management (manufacturing, shipping, materials requirements planning) and e-commerce processes, leaders often lack the ability to make totally informed business decisions. Without access to accurate enterprise-wide data, leaders struggle to recognize customer segments, improve customer retention, create additional product offerings, and identify the organization’s most profitable customers. Devoid of instant access to accurate enterprise-wide data, leaders cannot quickly analyze the effectiveness of targeted-marketing CRM campaigns or devise comprehensive business strategies.

The easiest way to win new business is to maintain strong relationships with your existing customers. This provides revenue that is less expensive to acquire than net-new customers, leading to shorter sales cycles and higher margins. The information you have about your customers, therefore, is growth waiting to be implemented; you just need to access, interpret, and manage this data. With the CRM capabilities in SAP Business One, you get the tools you need to deepen existing relationships and increase sales.

SAP Business One CRM Accelerates Rapid Company Growth

A CRM system can mean the difference between rapid growth and missed opportunities. It puts all your customer data in one place—from the initial pursuit through ongoing service and customer care—delivering a single view of the relationships that are the lifeblood of your business. Effective utilization of CRM translates to customer insights your company can use to identify business opportunities, develop sales strategies, and increase penetration.

SAP Business One CRM is Specifically Designed for Small to Mid-sized Businesses

Small to mid-sized businesses, however, require access to a CRM solution that they can easily manage without the resources available to larger companies. SAP Business One is designed for this space, making available the robust features that big companies enjoy without the attendant cost and complexity.

SAP Business One CRM Helps Businesses Identify Trends

Using SAP Business One, your company’s experience with every customer becomes fully accessible for analysis. The data can then be used to identify trends, determine where the next opportunities lie, and develop pursuit plans to turn potential sales opportunities into tangible financial results. At a lower sales cost, your organization will be able to generate more revenue, leading to better margins and higher profits.

SAP Business One CRM is Connected with Financial Accounting, Inventory Management and Material Requirements Planning

SAP differentiates their product by offering CRM to small and mid-sized enterprises as part of a completely integrated accounting, inventory, and material requirements planning (MRP) business management software system. Companies utilizing CRM in that fashion have one unified system of data from which to create highly effective targeted sales and marketing strategies. The success of their sales and marketing campaigns can be directly attributable to the use of integrated business management software that allows for pertinent information to be processed through the accounting, customer relationship management, e-commerce and inventory management software, without any duplication of data entry.

In addition to streamlining and automating time-consuming business processes, an integrated system of data permits instant tracking of all valuable information concerning customers across the entire organization. Accordingly, a unified and streamlined business software system saves time and permits easy maintenance of accurate, up-to-the-minute product, customer and vendor/supplier data. Thus, an integrated system creates time in which enterprise leaders can focus on post-recovery growth and more effectively use CRM to track online communities of customers via emerging social media, analyze customer behavioral changes, review their segmentation strategies, study customer processes and redesign organizational processes so as to become more customer-centric.

You have profitable revenue in your business that’s just waiting to be discovered. The missing piece is a powerful CRM solution designed for businesses like yours. Implement SAP Business One, and you’ll have an ROI case in place, with customer insights ready for your pursuit teams.

The New Knowledge Management Tactics


Many small businesses have less than ten employees.  For a small business to run efficiently, each employee usually “wears many hats” and multi-tasks without even thinking about the juggling acts they perform on a daily basis…  Read More