SAP CRM for Small to Mid-sized Businesses

• Category: Business Management, SAP Business One, Sales Tools, Social Media

SAP Business One Customer Relationship Management (CRM) 

Many businesses have implemented customer relationship management (CRM) software systems to facilitate customer interactions, but have failed to devise strategies and operational plans to manage virtually all forms of communications. Further, many CRM systems were not designed for integration with accounting, e-commerce and inventory management software. Due to the lack of CRM integration with front and back office operations such as: sales, marketing, advertising, accounting (accounts payable and accounts receivable), finance, inventory management (manufacturing, shipping, materials requirements planning) and e-commerce processes, leaders often lack the ability to make totally informed business decisions. Without access to accurate enterprise-wide data, leaders struggle to recognize customer segments, improve customer retention, create additional product offerings, and identify the organization’s most profitable customers. Devoid of instant access to accurate enterprise-wide data, leaders cannot quickly analyze the effectiveness of targeted-marketing CRM campaigns or devise comprehensive business strategies.

The easiest way to win new business is to maintain strong relationships with your existing customers. This provides revenue that is less expensive to acquire than net-new customers, leading to shorter sales cycles and higher margins. The information you have about your customers, therefore, is growth waiting to be implemented; you just need to access, interpret, and manage this data. With the CRM capabilities in SAP Business One, you get the tools you need to deepen existing relationships and increase sales.

SAP Business One CRM Accelerates Rapid Company Growth

A CRM system can mean the difference between rapid growth and missed opportunities. It puts all your customer data in one place—from the initial pursuit through ongoing service and customer care—delivering a single view of the relationships that are the lifeblood of your business. Effective utilization of CRM translates to customer insights your company can use to identify business opportunities, develop sales strategies, and increase penetration.

SAP Business One CRM is Specifically Designed for Small to Mid-sized Businesses

Small to mid-sized businesses, however, require access to a CRM solution that they can easily manage without the resources available to larger companies. SAP Business One is designed for this space, making available the robust features that big companies enjoy without the attendant cost and complexity.

SAP Business One CRM Helps Businesses Identify Trends

Using SAP Business One, your company’s experience with every customer becomes fully accessible for analysis. The data can then be used to identify trends, determine where the next opportunities lie, and develop pursuit plans to turn potential sales opportunities into tangible financial results. At a lower sales cost, your organization will be able to generate more revenue, leading to better margins and higher profits.

SAP Business One CRM is Connected with Financial Accounting, Inventory Management and Material Requirements Planning

SAP differentiates their product by offering CRM to small and mid-sized enterprises as part of a completely integrated accounting, inventory, and material requirements planning (MRP) business management software system. Companies utilizing CRM in that fashion have one unified system of data from which to create highly effective targeted sales and marketing strategies. The success of their sales and marketing campaigns can be directly attributable to the use of integrated business management software that allows for pertinent information to be processed through the accounting, customer relationship management, e-commerce and inventory management software, without any duplication of data entry.

In addition to streamlining and automating time-consuming business processes, an integrated system of data permits instant tracking of all valuable information concerning customers across the entire organization. Accordingly, a unified and streamlined business software system saves time and permits easy maintenance of accurate, up-to-the-minute product, customer and vendor/supplier data. Thus, an integrated system creates time in which enterprise leaders can focus on post-recovery growth and more effectively use CRM to track online communities of customers via emerging social media, analyze customer behavioral changes, review their segmentation strategies, study customer processes and redesign organizational processes so as to become more customer-centric.

You have profitable revenue in your business that’s just waiting to be discovered. The missing piece is a powerful CRM solution designed for businesses like yours. Implement SAP Business One, and you’ll have an ROI case in place, with customer insights ready for your pursuit teams.

SAP Business One e-Commerce

• Category: e-Commerce

Comgine e-Commerce with SAP Business One’s Integrated Accounting, Customer Relationship Management, Material Requirements Planning and Inventory Management Software System

Industry experts have made statements regarding the effectiveness of Enterprise Resource Planning (ERP) implementations within small and mid-sized companies. According to recent studies, the average overall increase in productivity is 12% when a business implements an integrated Enterprise Resource Planning (ERP) software system (which can include financial accounting unified with e-Commerce, customer relationship management, material requirements planning and inventory management). If those figures are close to being accurate, why do many small and mid-sized companies still waste time and resources using different non-integrated software programs to run their enterprises?

Unlike the companies who choose to struggle with many different software systems that are not designed to pass data back and forth, businesses using SAP Business One integrated with Comgine e-Commerce increase efficiency, conserve resources and have more free time to grow their enterprises. With Comgine e-Commerce and SAP Business One,  every area – all departments of a company are connected within one software program. By utilizing a unified software system such as Comgine e-Commerce integrated with SAP Business One, as opposed to using many different applications to manage accounting, customers, leads, online product sales transactions, material requirements and inventory, small and mid-sized businesses no longer waste time dealing with all of the problems that come with using disparate applications.

With all of your relevant data in one integrated – unified – streamlined software system, your small or mid-sized company can reap many benefits. For instance, your staff will no longer have to fight “the battle of the spreadsheets.” By having all of your data in one system, you and your staff can enjoy having instant access to accurate enterprise-wide up-to-the-minute real-time data. Further, when employees add/edit/update records within only one software program, you can dramatically reduce or completely eliminate data entry errors. Additionally, by utilizing a software system that can automate numerous processes, your enterprise can reduce transaction costs by 95%. Therefore, companies using Comgine e-Commerce for SAP Business One can reduce expenses, experience dramatic increases in efficiency and have more free time to devote to building stronger businesses.

SAP specifically designed an Enterprise Resource Planning (ERP) / business management software system to meet the needs of small and mid-sized businesses. The completely unified accounting, customer relationship management (CRM), material requirements planning (MRP) and inventory management software system is called SAP Business One. Below you will find some key SAP Business One ERP software system benefits:

SAP Business One

• Created by SAP, the largest Enterprise Resource Planning (ERP) / Business Management Software Company in the World 
   SAP software touches 60 percent of the world’s transactions. SAP takes this responsibility very seriously
• Completely Unified Financial Accounting, Inventory Management, Customer Relationship Management (CRM), and Material Requirements Planning (MRP)
• Specifically Designed for Small and Midsized Businesses
• Based Upon Industry Best Practices and Constructed for Compliancy
• All of Your Relevant Business Information is in One Integrated Software System
• Easy to Learn, Simple to Use, Consistent Look and Feel
• Embedded Analytics (Crystal Reports and Excel Reporter built in for unparalleled analytical capabilities)
• Mobility (iPhone, iPad integration capability)
• Instant Access to Real time Business Information (mission critical data)
• Fully integrated with Microsoft Outlook
• Social Media (integration into desktop capability)
• Multi-company and Multi-currency
• Proactively Manage All Areas of Business (manage by exception with Drag and Relate and Alerts System)
• Easily Extend the Functionality of SAP Business One (numerous Add-on software: Advanced Warehouse, Advanced Manufacturing, Inventory Optimization, and much more available)
• Simple to Customize (built in SDK)
• Flex Choice Available (monthly payment for hosted implementation)
• Fast Implementation/Start (rapid ROI)

SAP Business One ERP Integrated with Comgine e-Commerce

Comgine e-Commerce for SAP Business One Software
• Streamlines and Automates the Processing of Orders
• Social Media Platform
• Search Engine Optimization Infrastructure
• Weblog (website and a blog)
• Numerous Instant Plug-in Applications Available
• Seamless Integration with SAP Business One Software
• Entire Integrated Software Platform can be Hosted

The completely unified software system, Comgine e-Commerce for SAP Business One helps enterprises simplify business life, sell more products & have more fun.

Please call us (888) 665-1411 to schedule an online demonstration of Comgine e-Commerce for SAP Business One. You may want to ask some members of your team, such as the CEO, CFO, CIO, V.P. of Sales, V.P of Marketing, and Operations Manager to join the online demonstration too, because this is a software system that you have to see to believe!

SAP Crystal Reports for SAP Business One

• Category: SAP Business One

End the “battle of the spreadsheets.”  Discover SAP Crystal Reports

It’s a familiar story: a dozen people in the room and at least that many versions of the truth. How do you know which spreadsheet to trust? How do you know when the calculations were made – or the source for your numbers?

What can you do when the marketing department views customers one way — while the finance department views them another? How do you avoid the accumulation of disparate, unsecured data that results from different perspectives?

With SAP® Crystal® Reports you are working with a holistic system. Instead of your data living in a spreadsheet on a given manager’s desktop, data is integrated into the system and backed up — creating more data security. You and your employees have a single source of real-time, consolidated and cleansed information you can trust.

SAP Crystal Reports Can Help You Improve Productivity – Leverage Talent

As human capital is your best resource, then it’s a good reminder to use your talent wisely. If your key management personnel are gathering, massaging, and integrating data instead of analyzing it, then you’re wasting valuable resources.

With SAP Crystal Reports, employees have easy-to-use access to real-time data on a single server — making financial reporting clear and clean. Cost information is captured in one place so everyone can remain focused, saving significant time and resources.

You can tap into any information on virtually any development platform, operating system or web browser. Eliminate the burden of technical irregularities across platforms — for seamless, efficient communication.

SAP Crystal Reports Can Help You Avoid Confusion – Clarity is an Asset

Getting on the same page is hard when there’s too many. Spreadsheets are precarious information systems without data integrity or consistency. They quickly lose their connection to the rest of the enterprise – and data no longer reflects updates to the corporate system where it may have originated. People get confused.

Your goal is to create a managed business environment. SAP Crystal Reports consolidates essential information from virtually any data source – and delivers relevant information via interactive reports with embedded charts.
This centralization will discourage the proliferation of reports — which undermine data consistency and heighten risk.

SAP Crystal Reports’ robust data delivery environment weans users and groups off orphan spreadsheets and encourages a single version of truth.

SAP Crystal Reports Offers Better Predictive Capabilities

How can you effectively plan using assumptions based on incorrect analyses? Compromised and inconsistent data will most certainly give you the wrong answer -while accurate information instills confidence and encourages strategic, business-oriented decision making.

For data to be valuable it has to be stored centrally and managed in a uniform, consistent fashion. SAP Crystal Reports collects, cleanses, and analyses data so that financial reports are created in context. With the whole picture, you make better decisions.
Increase the Value of Your Applications With SAP Crystal Reports

An effective financial report is the baseline for successful projections and planning. You need practical tools backed by a robust, well designed system.

With integrated reporting, analysis, visualization, and dashboarding capabilities in a single, integrated architecture, you can choose the interface that best meets your needs. Our software allows you to embed professional reporting into Java or .NET applications, virtually any data source, operating system or web to deliver more information to your users or commercial customers.

By providing everyone with a single version of the truth, SAP Crystal Reports allows you to answer more business questions, create fewer documents, and reduce costs – and best of all, eliminate the “battle of the spreadsheets” once and for all.

SAP Business One Simplifies Reporting

• Category: SAP Business One

Goodbye, scattered reporting information. Hello, SAP Business One!

To know how your business is performing, you need access to all of your information: sales, inventory, operations, and finance. But it’s hard to see the big picture if your information is locked in separate spreadsheets or applications.

Monitoring your financial position in real-time is essential for effective near-term and long-term decision making. Why then are some companies still using static spreadsheet applications that are limited to looking backward?

Read this enlightening IDC article and learn how your business can access the right resources to shift the perspective forward, with a continuous flow of up-to-date financial information.

Find out how much easier it is to pull a report when all of your processes and information are integrated through SAP Business One: Read the article.