Many small businesses have less than ten employees. For a small business to run efficiently, each employee usually “wears many hats” and multi-tasks without even thinking about the juggling acts they perform on a daily basis…
A recent press release entitled, “Gartner Highlights Five CRM Strategies That Cost Little to Nothing, but Will Generate Positive Results” described how companies using Customer Relationship Management (CRM) strategies during the recession will fair much better than those not utilizing a software system for customer management.
