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Posts Tagged ‘Customer Relationship Management’

SAP Business One Automates the Financial Close

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SAP Business One ERP Helps Businesses by Automating the Financial Close – Which Saves Your Company Time

How much time does your company invest in closing the books for the quarter or year? Timing is always tight, it seems, and the work mounts quickly. Team members are diverted from other tasks to help with the close. As a result, risk can enter your organization. Manual efforts, especially when employees are rushed, leads to error, and error leads to future costs—not to mention the prospect of damaged relationships with financial stakeholders. Automate the close, and your company not only mitigates this risk, but it prevents the need to disrupt other operations and projects.

Automating the financial close saves time. Systems use repeatable processes and the data already resident in them to streamline this important accounting task. For small and mid-sized companies, however, automation hasn’t been accessible, because the traditional perception of ERP solutions is that the necessary investment is too high. With SAP Business One, this is no longer the case: you can implement the capabilities you need to manage your company effectively and facilitate the financial close.

SAP Business One is designed specifically to meet the needs of companies like yours, delivering on an appropriate scale the features that small and mid-sized businesses can use to compete more effectively. Automated finance and accounting features also reduce the risk of manual error, as hurried employees are no longer in a position to make costly mistakes.

The stakes are high at every close, and you don’t need unnecessary risk. Use SAP Business One to streamline this operation, and manual errors become much less likely. With this ERP solution, you can protect your budget and your key financial relationships.

For more information about SAP Business One (integrated financial accounting, customer relationship management (CRM), inventory control-tracking-management, material requirements planning (MRP) and Comgine e-Commerce software, please call us today or email sapdemo@comgine.com.

Five Ways SAP® Software Improves Small and Midsize Business Efficiency

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Five Ways SAP® Software Improves Small and Midsize Business Efficiency

 

For many small and midsized companies, the time you spend putting out fires comes at a cost. While you’re solving critical problems that seem to arise from nowhere, you’re losing valuable time you could have used to generate new business, service your client base, or develop the new products that will make you an industry leader. Unfortunately, you can’t get lost time back, so this expense follows you and can accumulate at a rapid pace.

When small and midsized companies increase the efficiency of their Information Technology (IT) operation, the benefits are felt through out the entire organization. With SAP® software, you can turn technology into a competitive advantage – regardless of the business you’re in – by freeing up your IT team and your end users from performing redundant tasks, wasting time using non-integrated software systems (which are not designed to communicate),  correcting error-ridden data, battling over inaccurate spreadsheets, and more. By providing your staff with more usable time, they can focus on the high-impact projects that will move your company forward.

Here are five ways you can gain a competitive edge in the marketplace using the SAP® Business One application:

1. SAP Business One accounting, customer relationship management (CRM), inventory management and material requirements planning (MRP) software can help you win new business and retain existing clients
Relationships may be the key to business development, but they are fueled by accurate information. SAP Business One puts all customer details at your fingertips, enabling you to move forward confidently and effectively when servicing current clients, penetrating existing accounts, or pursuing new opportunities.

2. SAP Business One accounting, customer relationship management (CRM), inventory management and material requirements planning (MRP) software can help  you optimize your supply chain
Coordinate supply chain processes easily and efficiently. SAP Business One allows you to select vendors, manage purchase orders, track inventories, and tackle packaging, shipping, and returns more easily through a user-friendly environment. Your business users will spend less time working with the software and more time doing their real jobs. Your team will be able to adapt to changing requirements quickly and with minimal disruption.

3. SAP Business One accounting, customer relationship management (CRM), inventory management and material requirements planning (MRP) software can help keep complexity from creeping up on you
The curse of growth is complexity: there are more moving parts to be managed. Bookkeeping becomes more difficult, and you’ll need to move to an accounting solution that can handle your new workload. The financial and accounting management functionalities of SAP Business One are designed to grow with you and they integrate with your core business processes to give you a single, up-to-date-view of your financial condition. You can also perform detailed analysis, allowing you to find opportunities for improvement, particularly around cash management, inventory management, taxation, compliance, and reporting.

4. SAP Business One accounting, customer relationship management (CRM), inventory management and material requirements planning (MRP) software can help you shorten your sales cycle
There is plenty of waste in the average sale cycle that is just waiting to be cut. You can eliminate redundant data entry, make it easier to monitor inventories, and deliver up-to-the-minute customer information with only a few clicks. Your sales team will spend less time hunting for information and be out in the field more, interacting with leads and customers – with the benefits of better information!

5. SAP Business One accounting, customer relationship management (CRM), inventory management and material requirements planning (MRP) software can help you supercharge your service department
The best sales and marketing tool you have is customer satisfaction – which is especially true for smaller businesses. Customer satisfaction leads to increased orders, loyalty, and referrals. A happy customer is a growth engine. To ensure that your customers remain delighted with your products and services, equip your employees to deliver. Use SAP Business One to provide easy access to contracts, warranty information, and previous customer interactions. Your team will answer customer questions faster and remedy problems more thoroughly. Your customers will receive the service they need to use your product effectively, reducing the time it takes to help them.

Don’t miss out on your opportunity to try SAP Business One FREE for 30 Days.  You can have your own private cloud of SAP Business One today!

SAP CRM for Small to Mid-sized Businesses

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SAP Business One Customer Relationship Management (CRM) 

Many businesses have implemented customer relationship management (CRM) software systems to facilitate customer interactions, but have failed to devise strategies and operational plans to manage virtually all forms of communications. Further, many CRM systems were not designed for integration with accounting, e-commerce and inventory management software. Due to the lack of CRM integration with front and back office operations such as: sales, marketing, advertising, accounting (accounts payable and accounts receivable), finance, inventory management (manufacturing, shipping, materials requirements planning) and e-commerce processes, leaders often lack the ability to make totally informed business decisions. Without access to accurate enterprise-wide data, leaders struggle to recognize customer segments, improve customer retention, create additional product offerings, and identify the organization’s most profitable customers. Devoid of instant access to accurate enterprise-wide data, leaders cannot quickly analyze the effectiveness of targeted-marketing CRM campaigns or devise comprehensive business strategies.

The easiest way to win new business is to maintain strong relationships with your existing customers. This provides revenue that is less expensive to acquire than net-new customers, leading to shorter sales cycles and higher margins. The information you have about your customers, therefore, is growth waiting to be implemented; you just need to access, interpret, and manage this data. With the CRM capabilities in SAP Business One, you get the tools you need to deepen existing relationships and increase sales.


SAP Business One CRM Accelerates Rapid Company Growth

A CRM system can mean the difference between rapid growth and missed opportunities. It puts all your customer data in one place—from the initial pursuit through ongoing service and customer care—delivering a single view of the relationships that are the lifeblood of your business. Effective utilization of CRM translates to customer insights your company can use to identify business opportunities, develop sales strategies, and increase penetration.


SAP Business One CRM is Specifically Designed for Small to Mid-sized Businesses

Small to mid-sized businesses, however, require access to a CRM solution that they can easily manage without the resources available to larger companies. SAP Business One is designed for this space, making available the robust features that big companies enjoy without the attendant cost and complexity.


SAP Business One CRM Helps Businesses Identify Trends

Using SAP Business One, your company’s experience with every customer becomes fully accessible for analysis. The data can then be used to identify trends, determine where the next opportunities lie, and develop pursuit plans to turn potential sales opportunities into tangible financial results. At a lower sales cost, your organization will be able to generate more revenue, leading to better margins and higher profits.


SAP Business One CRM is Connected with Financial Accounting, Inventory Management and Material Requirements Planning

SAP differentiates their product by offering CRM to small and mid-sized enterprises as part of a completely integrated accounting, inventory, and material requirements planning (MRP) business management software system. Companies utilizing CRM in that fashion have one unified system of data from which to create highly effective targeted sales and marketing strategies. The success of their sales and marketing campaigns can be directly attributable to the use of integrated business management software that allows for pertinent information to be processed through the accounting, customer relationship management, e-commerce and inventory management software, without any duplication of data entry.

In addition to streamlining and automating time-consuming business processes, an integrated system of data permits instant tracking of all valuable information concerning customers across the entire organization. Accordingly, a unified and streamlined business software system saves time and permits easy maintenance of accurate, up-to-the-minute product, customer and vendor/supplier data. Thus, an integrated system creates time in which enterprise leaders can focus on post-recovery growth and more effectively use CRM to track online communities of customers via emerging social media, analyze customer behavioral changes, review their segmentation strategies, study customer processes and redesign organizational processes so as to become more customer-centric.

You have profitable revenue in your business that’s just waiting to be discovered. The missing piece is a powerful CRM solution designed for businesses like yours. Implement SAP Business One, and you’ll have an ROI case in place, with customer insights ready for your pursuit teams.

SAP Business One e-Commerce

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Comgine e-Commerce with SAP Business One’s Integrated Accounting, Customer Relationship Management, Material Requirements Planning and Inventory Management Software System

 

Industry experts have made statements regarding the effectiveness of Enterprise Resource Planning (ERP) implementations within small and mid-sized companies. According to recent studies, the average overall increase in productivity is 12% when a business implements an integrated Enterprise Resource Planning (ERP) software system (which can include financial accounting unified with e-Commerce, customer relationship management, material requirements planning and inventory management). If those figures are close to being accurate, why do many small and mid-sized companies still waste time and resources using different non-integrated software programs to run their enterprises?

Unlike the companies who choose to struggle with many different software systems that are not designed to pass data back and forth, businesses using SAP Business One integrated with Comgine e-Commerce increase efficiency, conserve resources and have more free time to grow their enterprises. With Comgine e-Commerce and SAP Business One,  every area – all departments of a company are connected within one software program. By utilizing a unified software system such as Comgine e-Commerce integrated with SAP Business One, as opposed to using many different applications to manage accounting, customers, leads, online product sales transactions, material requirements and inventory, small and mid-sized businesses no longer waste time dealing with all of the problems that come with using disparate applications.

With all of your relevant data in one integrated – unified – streamlined software system, your small or mid-sized company can reap many benefits. For instance, your staff will no longer have to fight “the battle of the spreadsheets.” By having all of your data in one system, you and your staff can enjoy having instant access to accurate enterprise-wide up-to-the-minute real-time data. Further, when employees add/edit/update records within only one software program, you can dramatically reduce or completely eliminate data entry errors. Additionally, by utilizing a software system that can automate numerous processes, your enterprise can reduce transaction costs by 95%. Therefore, companies using Comgine e-Commerce for SAP Business One can reduce expenses, experience dramatic increases in efficiency and have more free time to devote to building stronger businesses.

SAP specifically designed an Enterprise Resource Planning (ERP) / business management software system to meet the needs of small and mid-sized businesses. The completely unified accounting, customer relationship management (CRM), material requirements planning (MRP) and inventory management software system is called SAP Business One. Below you will find some key SAP Business One ERP software system benefits:

SAP Business One

• Created by SAP, the largest Enterprise Resource Planning (ERP) / Business Management Software Company in the World 
   SAP software touches 60 percent of the world’s transactions. SAP takes this responsibility very seriously
• Completely Unified Financial Accounting, Inventory Management, Customer Relationship Management (CRM), and Material Requirements Planning (MRP)
• Specifically Designed for Small and Midsized Businesses
• Based Upon Industry Best Practices and Constructed for Compliancy
• All of Your Relevant Business Information is in One Integrated Software System
• Easy to Learn, Simple to Use, Consistent Look and Feel
• Embedded Analytics (Crystal Reports and Excel Reporter built in for unparalleled analytical capabilities)
• Mobility (iPhone, iPad integration capability)
• Instant Access to Real time Business Information (mission critical data)
• Fully integrated with Microsoft Outlook
• Social Media (integration into desktop capability)
• Multi-company and Multi-currency
• Proactively Manage All Areas of Business (manage by exception with Drag and Relate and Alerts System)
• Easily Extend the Functionality of SAP Business One (numerous Add-on software: Advanced Warehouse, Advanced Manufacturing, Inventory Optimization, and much more available)
• Simple to Customize (built in SDK)
• Flex Choice Available (monthly payment for hosted implementation)
• Fast Implementation/Start (rapid ROI)

SAP Business One ERP Integrated with Comgine e-Commerce

Comgine e-Commerce for SAP Business One Software
• Streamlines and Automates the Processing of Orders
• Social Media Platform
• Search Engine Optimization Infrastructure
• Weblog (website and a blog)
• Numerous Instant Plug-in Applications Available
• Seamless Integration with SAP Business One Software
• Entire Integrated Software Platform can be Hosted

The completely unified software system, Comgine e-Commerce for SAP Business One helps enterprises simplify business life, sell more products & have more fun.

Please call us (888) 665-1411 to schedule an online demonstration of Comgine e-Commerce for SAP Business One. You may want to ask some members of your team, such as the CEO, CFO, CIO, V.P. of Sales, V.P of Marketing, and Operations Manager to join the online demonstration too, because this is a software system that you have to see to believe!